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Woman in Bed

MATTRESS & BOXSPRINGS

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MATTRESS WARRANTY INFO

Policy Details

Mattress Store One-Year Warranty

Coverage:

This warranty covers any manufacturing defects and workmanship issues that may arise in the mattress purchased from H&H Furniture & Mattress within the first year of ownership.

Terms and Conditions:

  • The warranty period begins from the date of purchase as indicated on the original sales receipt.

  • The warranty is valid only for the original purchaser and is non-transferable.

  • This warranty covers defects such as sagging, stitching defects, and material flaws that impact the mattress's normal use.

  • The warranty does not cover normal wear and tear, damage caused by improper use, abuse, neglect, or unauthorized repairs.

  • To initiate a warranty claim, the purchaser must contact H&H Furniture & Mattress within the warranty period with a detailed description of the issue and a copy of the original sales receipt.

  • H&H Furniture & Mattress reserves the right to inspect and verify the reported defect before proceeding with any warranty service.

  • If a manufacturing defect is confirmed, H&H Furniture & Mattress will, at its discretion, repair or replace the defective mattress or component.

  • In the event of a replacement, the warranty coverage will continue from the original purchase date and not from the replacement date.

  • Any transportation or shipping costs related to warranty claims are the responsibility of the purchaser.

  • This warranty is limited to the mattress and does not cover any accessories, such as bed frames or bedding.

  • H&H Furniture & Mattress reserves the right to modify or terminate this warranty at any time.

Exclusions:

This warranty does not cover:

  • Normal changes in mattress softness or comfort preferences.

  • Mattress damage due to improper handling during transportation or setup.

  • Stains, odors, or damage caused by spills, accidents, or improper cleaning.

  • Any mattress used in a commercial setting.

  • Mattresses sold as "as-is" or floor models.

Please retain your original sales receipt for warranty claims. For warranty inquiries and claims, contact H&H Furniture & Mattress at 757.800.3629.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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