MATTRESS & BOXSPRINGS
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MATTRESS WARRANTY INFO
Policy Details
Mattress Store One-Year Warranty
Coverage:
This warranty covers any manufacturing defects and workmanship issues that may arise in the mattress purchased from H&H Furniture & Mattress within the first year of ownership.
Terms and Conditions:
The warranty period begins from the date of purchase as indicated on the original sales receipt.
The warranty is valid only for the original purchaser and is non-transferable.
This warranty covers defects such as sagging, stitching defects, and material flaws that impact the mattress's normal use.
The warranty does not cover normal wear and tear, damage caused by improper use, abuse, neglect, or unauthorized repairs.
To initiate a warranty claim, the purchaser must contact H&H Furniture & Mattress within the warranty period with a detailed description of the issue and a copy of the original sales receipt.
H&H Furniture & Mattress reserves the right to inspect and verify the reported defect before proceeding with any warranty service.
If a manufacturing defect is confirmed, H&H Furniture & Mattress will, at its discretion, repair or replace the defective mattress or component.
In the event of a replacement, the warranty coverage will continue from the original purchase date and not from the replacement date.
Any transportation or shipping costs related to warranty claims are the responsibility of the purchaser.
This warranty is limited to the mattress and does not cover any accessories, such as bed frames or bedding.
H&H Furniture & Mattress reserves the right to modify or terminate this warranty at any time.
Exclusions:
This warranty does not cover:
Normal changes in mattress softness or comfort preferences.
Mattress damage due to improper handling during transportation or setup.
Stains, odors, or damage caused by spills, accidents, or improper cleaning.
Any mattress used in a commercial setting.
Mattresses sold as "as-is" or floor models.
Please retain your original sales receipt for warranty claims. For warranty inquiries and claims, contact H&H Furniture & Mattress at 757.800.3629.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.